Angus Reid Forum
Angus Reid Forum

Frequently asked questions

Who can join the Angus Reid Forum?
The Angus Reid Forum is open to Canadian residents aged 18 and over. As the most trusted online survey community in Canada, joining is free and takes about 5 minutes. You only need a valid email address and a mobile phone numbers to get started. There is no cost to join, no commitment, and you can pause or leave at any time.
Yes, the Angus Reid Forum is 100% free to join and use. There are no fees, subscriptions, or hidden costs at any point. You earn points by completing paid online surveys and redeem them for digital gift cards from popular brands like Amazon, Apple, Tim Hortons, PayPal, Walmart, and Subway. You are never charged for participating in our research community.
Yes, the Angus Reid Forum is a legitimate Canadian online research panel founded by Angus Reid, one of the most respected names in Canadian public opinion research since 1979. The Forum has over 400,000 Canadian members and runs on a secure survey platform that is ISO 27001 certified, SOC 2 compliant, and HIPAA compliant. We follow Canadian privacy law (PIPEDA) and adhere to the Code of Conduct of the Canadian Research Insights Council (CRIC).
Visit angusreidforum.com and click “Join now” to start the registration process. The Angus Reid Forum sign up takes about 5 minutes. You will be guided through a short form that asks for your name, postal code, gender, year of birth, and language preference (English or French). Verify your email, set a password, and your account is ready. Choosing SMS as your contact channel when you join earns you 200 bonus points instantly.
Yes, the Angus Reid Forum is fully bilingual and available in both English and French. Survey invitations, the member dashboard, and our support team are all available in your chosen language.
On the sign in page at angusreidforum.com, click “Forgot password?” and enter the email address linked to your account. You will receive a password reset link within a few minutes. Be sure to check your junk or spam folder if you don’t see it. Still stuck? Contact support@angusreidforum.com.
Log in to angusreidforum.com and visit the “Account” or “Profile” section in the menu on the left. You can update most of your personal details there, including postal code, gender, and contact preferences. Keeping your profile current ensures we send you online surveys that actually match your demographic and interests.
Email address changes are handled by our support team to keep your account secure. Send a message from your current email address to support@angusreidforum.com letting us know the new address, and we will update it within 2-5 business day.
You are free to leave the Forum any time. You can delete your account by logging in and visiting the Account section, or by emailing support@angusreidforum.com with your request. You can also unsubscribe from all communications by clicking the unsubscribe link at the bottom of any email we send, which closes your account immediately. Whichever option you choose, all of your unredeemed points will be gone once your account is closed.
How often will I receive survey invitations from the Angus Reid Forum?
You can expect to receive at least four survey invitations per month, with active members often receiving 4 to 8 paid online surveys per month. Frequency depends on your demographic profile and the active research studies that match it. Every completed survey earns you Angus Reid Forum points that you can redeem for digital gift cards from leading brands like Amazon, Apple, Tim Hortons, PayPal, Walmart, and more.
You choose. When you sign up for the Angus Reid Forum, you will pick how you would like to be invited to surveys: by email or by SMS text message. You can change this preference any time from your account settings. We only send invitations for online surveys that genuinely match your demographic profile.
Our online surveys mix question formats to keep the experience natural and engaging. You will see multiple choice questions, behavioral frequency scales, short text responses, and short selfie videos. Newer features also include emoji reactions, image grids, and questions that intelligently follow up when your answer would benefit from more detail. The format and topic of every market research study are always shown upfront in your invitation.
No app required. Every Angus Reid Forum survey opens in your phone or computer browser. Just tap or click the link in your invitation. Online surveys work on any device with an internet connection, so there is nothing to install and no storage taken up on your device.
Yes, on all of those devices. It just depends on the channel you chose when you signed up for the Angus Reid Forum. If you chose SMS text messages, the survey link arrives on your phone, so you will take surveys on your phone. If you chose email, you can take surveys on any device with access to your inbox: phone, tablet, laptop, or desktop computer. Our online surveys are designed for mobile and work smoothly on any modern browser.
Angus Reid Forum surveys are typically 5 to 15 minutes in length. Quick polls can be completed in under 5 minutes, while longer detailed market research studies are clearly marked. The time estimate is always shown before you start the online survey, so you can decide whether it is a good moment for you.
Factors that determine how many points are awarded for each Angus Reid Forum survey include length, topic, and complexity. Longer or more involved online surveys earn more points. Quick polls typically award 50 to 100 points, standard surveys award 100 to 200 points, and longer detailed studies can award 500 points or more. The exact value is shown in the invitation, before you begin.

Here are a few quick fixes to try first:

1. If your survey froze, crashed, or lost connection, reopen the survey link from your original invitation. In most cases, you will be able to resume from where you stopped. Note that surveys close once they reach their quota of respondents, so if you see a closed message, the study has already filled up. This is normal and not an error on your end.

2. If you are still having trouble, please email support@angusreidforum.com with details on what you are experiencing. Screenshots are always welcome, and including the survey topic or invitation date helps us look it up quickly. Our support team will respond as soon as possible, and we will do our best to credit you for your effort.

Some online surveys are looking for specific types of people with certain characteristics (for example, engineers, pet owners, or main household grocery shoppers). Other times, we have reached the maximum number of participants within a certain demographic, which helps ensure our research has representative answers from the population of interest. Even if you do not qualify to continue, we still appreciate your effort. Partial points may be awarded for your time.
Online survey research often includes “check questions” or quality controls to ensure responses are thoughtful and consistent. Some demographic questions also need to be refreshed periodically so we always have an accurate profile of who is answering. This protects the integrity of the research and is standard practice across the market research industry.
Yes, your Angus Reid Forum survey responses are anonymous. Individual responses are anonymized before being shared with the researchers commissioning the study. They see aggregated data only (for example, “62% of Canadian respondents in Ontario said X”). They never see “a specific member in Vancouver said X.” Your name, email, and contact details are never shared with research clients.
Can I receive surveys by both email and SMS?
Not at this time. Angus Reid Forum survey invitations are sent through one channel only, either email or SMS, so you will need to choose your preferred way to receive them. You can switch your channel any time from your dashboard under Notifications. Whichever option you pick, you receive the same online surveys with the same point values.
When you finish signing up with SMS as your contact channel, the Angus Reid Forum will share our contact card so you can save our number in your phone contacts. Every survey invitation we send will then come from that saved contact, making legitimate messages easy to spot. If you ever receive a text claiming to be from us but from a different number, do not click any links and email support@angusreidforum.com to verify.
Standard messaging rates from your mobile carrier may apply, but the Angus Reid Forum never charges you for participating. SMS is offered as a free contact option and can be paused or disabled any time.
To unsubscribe, log in to your account and select “Unsubscribe” from the Account section, or click the unsubscribe link at the bottom of any email we send. You can also email support@angusreidforum.com. Please note that unsubscribing closes your Angus Reid Forum account and forfeits any unredeemed points.
How does the Angus Reid Forum points system work?
All active Angus Reid Forum members have a points account where you earn points by completing online surveys. The number of points received varies by survey and is shown in your invitation. Generally, 100 Angus Reid Forum points equals $1 in reward value.
Log in to your account at angusreidforum.com and navigate to the “Rewards” tab in the menu on the left. You will see your current points balance, your earning history, and the digital gift card rewards you can redeem.
Earnings on the Angus Reid Forum vary based on how many online surveys you complete and the length of those surveys. 100 points equals $1 in reward value, and most surveys award between 100 and 500 points ($1 to $5). Active members typically complete 2 to 6 paid surveys per month. Your can access a reward for every 2,500 points ($25 digital gift card), and you can save up for larger rewards like $50 or $100 gift cards. Choosing SMS as your contact channel during sign up earns you 200 bonus points right away.
Angus Reid Forum point value reflects three things: how long the survey takes, how complex the topic is, and how specialized the audience needs to be. A quick poll that takes 3 minutes might be worth 50 points. A detailed market research study of 20 minutes with photo or video questions might be worth 500 points or more. The exact value is always shown in the invitation, before you start.
Yes. There are a few ways to earn extra Angus Reid Forum points. Members who choose SMS as their contact channel when they join receive a bonus of 200 points. Online surveys that include optional video or photo responses often offer bonus points. Watch your invitations for any “bonus points” notes.
You can redeem your Angus Reid Forum points for a digital gift card once you reach 2,500 points ($25). Except in special circumstances redemptions below the 2,500 point threshold are not permitted. You can also save up for larger rewards. 5,000 points unlocks $50, and 10,000 points unlocks $100. Please allow up to two weeks for your digital gift card to be delivered.
Log in to your Angus Reid Forum account at angusreidforum.com and select the “Rewards” tab. Choose the digital gift card and denomination you want, then confirm. Please allow up to two weeks for delivery.
You can choose from a wide variety of options in the Angus Reid Forum rewards catalog, including PayPal, Apple, Amazon, Walmart, Tim Hortons, Subway, Starbucks, Visa Prepaid, and many more popular Canadian brands. The catalog is updated regularly, so check back if your preferred brand isn’t listed today. All rewards are currently delivered as digital gift cards. Physical cards are not available at this time.
Most digital gift cards earned through the Angus Reid Forum do not expire, but some retailers set their own expiration terms in their gift card conditions. Always check the terms on the gift card itself once you receive it. We recommend using your rewards within a reasonable time after redemption.
First, double check that you have entered the code exactly as shown, including any letters and numbers (zeros and the letter O can be tricky). If it still doesn’t work, please contact support@angusreidforum.com with your order details (date redeemed, retailer, denomination) and we will investigate with the gift card provider.
Please check your junk and spam folders for an email from support@angusreidforum.com. Angus Reid Forum digital gift cards can occasionally take up to two weeks for certain retailers. If your card hasn’t arrived after two weeks, contact us and we will trace it. Please also double check you email accounts. Some members have multiple email accounts and the gift card is sent to the account you signed up with.
Unfortunately, once an Angus Reid Forum gift card has been issued and delivered, it cannot be exchanged or returned. Please choose carefully when redeeming. If there is a technical issue with your card not working, contact support and we will help.
Angus Reid Forum points never expire as long as you continue to be an active member and as long as the points program remains in effect. However, if you unsubscribe from the Forum or your membership is terminated, your points account will be closed and all points will be forfeited.
How is my personal privacy protected on the Angus Reid Forum?
Your email address and contact details are never forwarded to third parties unless you give explicit permission. As a result, you will not receive spam for your participation in the Angus Reid Forum. Our practices follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). For more information, please see our privacy policy on the Angus Reid Forum website.
Any personal information we collect at the Angus Reid Forum remains completely confidential and is strictly used for research purposes. Some information allows us to analyze results by subgroups (for example, by region or age range). Your individual responses are grouped together with other members who completed the same online survey, and results are only viewed in aggregate. We never trace responses back to any single panelist. Your personal opinions are never shared publicly and the feedback you provide remains anonymous except in rare circumstances where you have the option to share video feedback.
Yes, the Angus Reid Forum runs on a secure survey platform that is ISO 27001 certified, SOC 2 compliant, and HIPAA compliant. We use industry standard encryption to protect your data both in transit and at rest, monitor our systems continuously against threats, and conduct regular security audits.
Your Angus Reid Forum data is stored on secure servers operated by trusted cloud providers in North America. Storage and processing meet Canadian privacy standards (PIPEDA), and access is restricted to authorized Angus Reid Forum staff only as needed.
Yes. Under Canadian privacy law (PIPEDA), you have the right to request a copy of the personal information the Angus Reid Forum holds about you. Email support@angusreidforum.com with your request, and we will respond within 30 days.
Yes, you can also request that we permanently delete the personal information associated with your Angus Reid Forum account. This will close your account and forfeit any unredeemed points. To make a request, email support@angusreidforum.com.
No. Research clients see only anonymized, aggregated answers from Angus Reid Forum surveys. Your name, email, phone number, and other contact details are never shared with the brands or organizations commissioning the research.
No. The Angus Reid Forum never sells your personal information to anyone. That is a core promise that has been part of who we are since day one.
What is the Angus Reid Forum?
The Angus Reid Forum is the most trusted online research community in Canada. We run surveys on behalf of with leading brands, media organizations, academic researchers, and government bodies that want to better understand what Canadians think about the issues, products, and trends shaping the country. Members earn Angus Reid Forum points for completing paid online surveys and redeem them for digital gift cards.
The Angus Reid Forum is the community of members who participate in surveys. The Angus Reid Institute is an independent, nonprofit foundation that conducts research on Canadian public policy and issues in the public interest. The Institute uses the Angus Reid Forum as a source of respondents for nonpartisan, publicly available studies. Both share the Angus Reid name but operate independently.
Angus Reid has been one of the most respected names in Canadian public opinion research since 1979. The Angus Reid Forum has been welcoming Canadian members for a decade and continues to grow with new technology and features.
Angus Reid Forum research results are used by brands to improve their products, by media organizations to inform their reporting, by academic researchers in published studies, and by government to shape better policy. You will often see Angus Reid research cited in news stories across Canada, and you helped make that possible.
Three million Canadians have joined the Angus Reid Forum. Our survey platform is certified to ISO 27001, SOC 2, and HIPAA standards. We follow PIPEDA and adhere to the Canadian research industry Code of Conduct from the Canadian Research Insights Council (CRIC). And we have never compromised member privacy in our history. Trust is something you earn, and we work to earn it every day.

Still have questions?

We are here to help. Email the Angus Reid Forum support team at support@angusreidforum.com with your question, and we will typically respond within one business day. Please include the email address you used to join so we can look into your situation quickly. Not a member yet? Visit angusreidforum.com to join the most trusted online research community in Canada and start earning rewards today.